Last Updated: June 10, 2024
Welcome to Lifakoo.com. These Terms and Conditions govern your use of our flower delivery service and website. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.
By accessing or using Lifakoo.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
Lifakoo.com provides flower delivery services. We offer various floral arrangements, bouquets, and related products for delivery to specified locations. The availability of specific flowers and delivery times may vary based on location, season, and other factors.
As a user of our services, you agree to:
All orders placed through Lifakoo.com are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
Payment must be made in full at the time of placing an order. We accept various payment methods as indicated on our website. All prices are displayed in the specified currency and are inclusive of applicable taxes unless stated otherwise.
We strive to deliver flowers at the requested time and date. However, due to the nature of our products and potential external factors, delivery times cannot be guaranteed with absolute precision. Deliveries may be affected by:
If the recipient is not available at the time of delivery, we may leave the flowers with a neighbor, at a safe place, or return them to our facility, depending on circumstances and safety considerations.
While we make every effort to fulfill orders as requested, certain limitations apply:
Cancellation requests must be submitted promptly. Orders that have already entered the preparation or delivery process may not be eligible for cancellation. Refund eligibility depends on the timing of the cancellation request and the order status.
If you are dissatisfied with our services due to quality issues, please contact us within 24 hours of delivery with photographic evidence. We will assess each claim individually and may offer replacements, partial or full refunds at our discretion.
All content on Lifakoo.com, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Lifakoo.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, display, perform, or use any materials from our website without our prior written consent. Unauthorized use may violate copyright, trademark, and other applicable laws.
To the maximum extent permitted by law, Lifakoo.com and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in any way connected with the use of our services.
Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific order giving rise to such liability.
Any dispute arising from or relating to these Terms and Conditions shall first be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be resolved through arbitration in accordance with the applicable arbitration rules of the jurisdiction where Lifakoo.com is registered.
The arbitration shall be conducted by a single arbitrator, and the decision shall be final and binding on both parties. The arbitration proceedings shall be conducted in the English language.
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.
We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the updated terms.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Lifakoo.com is registered, without regard to its conflict of law provisions.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the intention underlying the invalid provision.
These Terms and Conditions constitute the entire agreement between you and Lifakoo.com regarding your use of our services, superseding any prior agreements between you and us.