Frequently Asked Questions

Everything you need to know about our blooming service

How soon can I get my bouquet delivered?
Our floral wizards work with nature's timeframe, but we've perfected the art of swift delivery. Most areas receive same-day delivery for orders placed before 1 PM local time. For specific neighborhoods, we offer express delivery within 2 hours. During peak seasons (Valentine's Day, Mother's Day), we recommend ordering 2-3 days in advance to secure your preferred delivery window.
Flowers, like opportunities, sometimes arrive when we're elsewhere. Our couriers will attempt to leave your bouquet with a neighbor or in a safe location. You'll receive a notification with a photo of where your blooms are waiting. If safe delivery isn't possible, we'll contact you to arrange a redelivery at no extra charge. For apartments with secure access, please provide entry codes during checkout.
Our bouquets are crafted to captivate for 7-10 days, though many varieties exceed expectations with proper care. Each arrangement comes with our signature care card detailing how to extend your flowers' vibrant performance. For maximum longevity, keep them away from direct sunlight, fruit bowls (ripening fruit releases ethylene gas), and heating vents. Change water every 2-3 days and trim stems at an angle for optimal hydration.
Absolutely! While our signature collections have been thoughtfully designed, we're passionate about personalizing petals to your preferences. Call our floral concierge at least 48 hours before your desired delivery date to discuss custom creations. Whether you need specific flowers, colors that match a special event, or want to recreate a meaningful bouquet from the past, our artisans love bringing your floral vision to life.
We've made paying for beauty as seamless as enjoying it. We accept all major credit cards, PayPal, Apple Pay, Google Pay, and cryptocurrency (Bitcoin, Ethereum). For corporate accounts and recurring orders, we offer invoicing options with net-15 terms. All transactions are secured with 256-bit encryption, ensuring your financial details remain as protected as our delicate blooms in transit.
Indeed—our Perpetual Petals subscription brings the rotating canvas of seasons right to your doorstep. Choose weekly, bi-weekly, or monthly deliveries, each featuring the freshest seasonal blooms. Subscribers enjoy 15% savings compared to individual orders, priority delivery scheduling, and occasional surprise botanical gifts. You can pause, modify, or cancel your subscription anytime through your online account dashboard.
Flowers, like snowflakes, are beautifully unique—and perishable by nature. If your bouquet doesn't meet our quality promise upon delivery, please send us a photo within 24 hours, and we'll promptly arrange a replacement. For non-floral items, we accept returns within 14 days. Orders canceled more than 24 hours before scheduled delivery receive a full refund; cancellations within 24 hours receive store credit, as our artists have likely begun crafting your arrangement.
We believe beautiful arrangements shouldn't come at Earth's expense. Our blooms are primarily sourced from certified sustainable farms within 200 miles of our design studios, reducing carbon footprint while supporting local growers. For exotic varieties, we partner exclusively with international farms meeting Fair Trade standards and sustainable cultivation practices. Our packaging is 100% biodegradable, and delivery vehicles use hybrid technology—because we think flowers should leave nothing behind but memories.

Our Blooming Story

Welcome to Lifakoo, where each bouquet tells a story and every petal carries emotion. Founded in the heart of the city, our floral journey began as a whispered dream among flower enthusiasts who believed that bouquets could transcend their physical beauty to become messengers of human connection.

What started as a modest flower stand has blossomed into a renowned floral delivery service, dedicated to turning ordinary moments into extraordinary memories. Our team of artisan florists—each with hands that seem to speak the secret language of flowers—carefully craft arrangements that capture the essence of your sentiments.

Our Mission

To weave nature's artistry into the tapestry of human emotions, delivering not just flowers, but moments of joy, comfort, and wonder to every doorstep we reach.

Through seasons of growth and change, we've remained rooted in our commitment to quality and service. Each stem is selected with discerning eyes, each arrangement assembled with meticulous care, and each delivery executed with the punctuality of spring's first bloom.

Lifakoo Florists at Work

Petals with Purpose

At Lifakoo, we understand that flowers are more than decorative elements—they're living emotions. Whether celebrating life's triumphs, comforting in times of sorrow, or simply brightening an ordinary day, our bouquets are designed to speak where words falter.

Our collaborative process begins with listening—to your stories, your intentions, your desires. Then, our florists translate these intangibles into tangible beauty, selecting blooms whose colors, shapes, and scents harmonize with your unique message.

We source our flowers from sustainable growers who share our reverence for nature's bounty. This commitment ensures that each bouquet not only dazzles the eye but also honors the earth from which it grew.

Artistry
Freshness
Reliability
Sustainability

Beyond our commercial endeavors, Lifakoo actively participates in community initiatives, donating arrangements to local hospitals, nursing homes, and celebrations for underprivileged communities. We believe in the healing power of flowers and their ability to foster connections across all walks of life.

Join us in our continuing journey to spread beauty, one bouquet at a time. Because at Lifakoo, we're not just delivering flowers—we're delivering pieces of our heart, wrapped in nature's most exquisite packaging.

Lifakoo Bouquet Creation
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Floral care tips & inspiration

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